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Fall 2009 Offerings applicable to the
Supervisory Skills Certificate Program

View Title Dates CRN Days Times Location Instructor Cost Register
Email, Phone, Text Messaging—Choosing the Right Tool for the Right Audience and Crafting Clear Communication October 8 15753 Thursday 9:30 a.m.-4 p.m. Portsmouth Teresa Locacio George
$225
Register
Effective Problem-solving October 13 15758 Tuesday 9:30 a.m.-4 p.m. Manchester/286 Teresa Locacio George
$225
Register
Managing Difficult Situations by Managing Yourself October 13 15757 Tuesday 9:30 a.m.-4 p.m. Portsmouth Judy Ringer
$225
Register
Is Time Managing You or Are You Managing It? October 15 15761 Thursday 9:30 a.m.-4 p.m. Manchester/286 Lynne Richards
$225
Register
The Art of Delegating--Essential Tools October 15 15760 Thursday 9:30 a.m.-4 p.m. Portsmouth Jim Milliken
$225
Register
Strategic Staffing: How to Choose and Recruit the Best Candidates to Fit Your Organization's Needs October 20 15885 Tuesday 9:30 a.m.-4 p.m. Manchester/286 Matt Nagler
$225
Register
Making New Hampshire's New Trust Laws Work for Your Client October 20 15884 Tuesday 9:30 a.m.-12:30 p.m. Manchester/286 Sheila Christie, Esq.
$125
Register
Presentations without Panic October 20 15766 Tuesday 9:30 a.m.-4 p.m. Portsmouth Teresa Locacio George
$225
Register
Using Feedback Effectively October 22 15886 Thursday 9:30 a.m.-4 p.m. Portsmouth Lynne Richards
$225
Register
Balancing Work and Life for Increased Productivity and Well-Being October 22 15770 Thursday 9:30 a.m.-4 p.m. Portsmouth Ellie Jacobs
$225
Register
Foundations of Supervision October 27 15778 Tuesday 9:30 a.m.-4 p.m. Manchester/286 David Lee
$235
Register
Successful Performance Reviews for Today’s World of Work October 29 15887 Thursday 9:30 a.m.-4 p.m. Manchester/286 Carlotta Tyler
$225
Register
Supply Chain Logistics October 29 15895 Thursday 9:30 a.m.-4 p.m. Portsmouth Mitch Kostoulakos
$225
Register
Business Process Improvement for All Managers: Overview and Practical Tools and Techniques October 29 and November 5 15782 Thursdays 9:30 a.m.-4 p.m. Portsmouth Anne Formalarie
$395
Register
Tips for Making Your Business Writing More Effective October 29 15781 Thursday 9:30 a.m.-4 p.m. Portsmouth Jim Milliken
$225
Register
Employee Engagement: Increasing Motivation and Commitment November 3 15925 Tuesday 9:30 a.m.-4 p.m. Manchester/286 David Liddell
$225
Register
Conflict Resolution through Effective Communication November 3 15786 Tuesday 9:30 a.m.-4 p.m. Portsmouth Gerri King
$230
Register
Flexible Leadership for Every Situation: Assessing Your Leadership Style and Enhancing Skills November 5 15899 Thursday 9:30 a.m.-4 p.m. Portsmouth Lynne Richards
$225
Register
Analyzing Work Styles for Better Supervision and Management November 6 15788 Friday 9:30 a.m.-4 p.m. Portsmouth Mollie Allen
$245
Register
Constructive Conversations: How to Foster Honest, Open, Non-Defensive Dialogue about Difficult Issues November 17 15806 Tuesday 9:30 a.m.-4 p.m. Portsmouth David Lee
$225
Register
Meeting OSHA Requirements November 19 15903 Thursday 9:30 a.m.-4 p.m. Portsmouth Greg Kapinos
$225
Register
Dealing with Difficult People in the Workplace November 19 15810 Thursday 9:30 a.m.-4 p.m. Manchester/286 Teresa Locacio George
$225
Register
Are You Listening? Developing Effective Listening Skills December 1 15818 Tuesday 9:30 a.m.-4 p.m. Manchester/286 Teresa Locacio George
$225
Register
Starting New Employees Off Right with Onboarding December 1 15819 Tuesday 9:30 a.m.-4 p.m. Portsmouth David Lee
$225
Register
Stepping Up to Supervisor December 1 15817 Tuesday 9:30 a.m.-4 p.m. Portsmouth Lynne Richards
$235
Register
Employment Law—from Soup to Nuts December 3 15825 Thursday 9:30 a.m.-4 p.m. Portsmouth James Reidy
$225
Register
Reducing Your Company's Vulnerability to Unions December 3 15905 Thursday 9:30 a.m.-4 p.m. Portsmouth Greg Kapinos
$225
Register
Exceptional Customer Service and Support December 3 15824 Thursday 9:30 a.m.-4 p.m. Manchester 286 Susan Thomas
$225
Register
Teambuilding for Increased Productivity December 8 15834 Tuesday 9 a.m.-4 p.m. Manchester/286 Gerri King
$225
Register
Critical Thinking December 8 15833 Tuesday 9:30 a.m.-4 p.m. Portsmouth Teresa Locacio George
$230
Register
Mastering Multiple Projects, Priorities and Demands December 10 15838 Thursday 9:30 a.m.-4 p.m. Manchester/286 Jim Milliken
$225
Register
Global Business: Introduction to International Logistics December 10 15912 Thursday 9:30 a.m.-4 p.m. Portsmouth Mitch Kostoulakos
$225
Register
Managing Organizational Change December 15 15835 Tuesday 9:30 a.m.-4 p.m. Manchester/286 Gerri King
$225
Register
Legal Interviewing, Hiring and Discipline of Employees December 15 15845 Tuesday 9:30 a.m.-4 p.m. Portsmouth Deborah Gallant
$225
Register
Negotiating for Mutual Gain December 15 15844 Tuesday 9:30 a.m.-4 p.m. Portsmouth Judy Ringer
$225
Register
Understanding and Interpreting Financial Statements December 17 15847 Thursday 9:30 a.m.-4 p.m. Manchester/286 Jack MacMillan
$225
Register