SUPERVISOR'S BOOT CAMP

Sponsored by
UNH Professional Development & Training

Tuesday, May 1
9 a.m.-4 p.m., check-in 8:30 a.m.,
Durham Campus, Elliott Alumni Center, 1925 Room
.6 CEUs, $250, lunch included
CRN 552212

This one-day offering is designed for individuals who are newly promoted to the supervisor's role or experienced supervisors who want to gain more knowledge and skills that will enhance their roles as supervisors.

Four sessions will be offered, two in the morning and two in the afternoon. They are:

Session 1:
Now You’re in Charge: Building and Establishing Credibility With Your Employees
Effective supervision begins with credibility. A few lucky individuals seem to be born with it, but for most new supervisors it is something that is developed over time. Supervisors who are credible are better able to lead teams, build relationships, and achieve business results. Just what is this essential quality? How do you develop it? And just as important, who needs to believe you are credible? In this session you will discover how others define credibility and learn 8 strategies for building trust and credibility with your staff, boss and key members of your organization.

Session 2:
Who’s the Boss—Is Time Managing You or Are You Managing Time?
Do you ever wonder how the day can fly by without you accomplishing what you had set out to do? It happens to everyone, but there are ways to put you back in charge of you daily agenda. Most traditional time management systems include four basic steps: plan, prioritize, schedule, and follow the plan. While this system works just fine for some of us, many of us find these four simple steps impossible to follow. During this interactive workshop, we’ll explore why traditional time management doesn’t work for everyone. Identify the differences between monochromic and polychronic time, and assess whether you are a divergent (right-brain) or convergent (left-brain) thinker. Discover how you can use these insights of working and thinking preferences to improve your time management, avoid time wasters and decontaminate time. Lastly we will discuss strategies to handle interruptions, email, paperwork and procrastination.

Session 3
Respectful Communication
Workplace surveys usually list “communication” as the major problem. Sometimes the feedback focuses on the lack of direct and honest sharing of information, but a common theme also identifies miscommunication or poor delivery as a primary source of tension. This session challenges longstanding beliefs about the most effective ways to interact. It invites participants to examine what has traditionally been accepted as proper communication in the workplace and questions the effectiveness of what most of us have been taught about the communicative process.

Session 4
Guiding Your Crew Through Stress and Change
There are two commonly held beliefs that will be challenged in this session. One is that stress is the result of hard work. It is actually the result of working hard and not accomplishing what you want to accomplish. It’s not hard work that leads to burnout, but the gap between what is expected and what is realistically possible. Secondly, the notion that only negative change is stressful is not true. Positive change can be just as stressful as negative change because with every gain, there is a loss. This session will focus on the myths surrounding these concepts and approaches that help.

Part of Supervisory Certificate Program
This workshop is part of the Supervisory Skills Certificate Program, but you do not need to be enrolled in the program to take this workshop. For information about Certificate Programs, click here.

Who Will Benefit
Individuals who are newly promoted to the supervisor's role or experienced supervisors who want to gain more knowledge and skills that will enhance their rose as supervisors.

Instructors:

Gerri King, Ph.D., is a social psychologist and organizational consultant to corporations, nonprofits, governmental agencies, and educational and healthcare institutions. She works throughout the U.S., Asia, and Canada with a focus on Mergers & Acquisitions, Strategic Planning, Leadership & Supervisory Training, Conflict Resolution, Managing Change, and Enhancing Teams. Based in Concord, NH, she is a founding partner of Human Dynamics Associates.

Lynne Richards, MBA, is an author, founder of Leading Generations, a training and leadership development firm, and a member of the National Speakers Assn. She specializes in helping people develop their leadership, supervisory, and training skills. With over 20 years' experience in management and training, she brings a wealth of hands-on, practical experience to the classroom, providing clients with workshops on leadership, supervision, communication, and training design and delivery.

HOW TO REGISTER:
Online: Click here to register online now.
By Phone: Call (603) 862-7380
By Mail: Download the registration form and mail it with payment to UNH Professional Development & Training, Stoke Hall, 11 Garrison Avenue, Durham NH 03824-3511.
By Fax: Fax the registration form to (603) 862-0655

FOR MORE INFORMATION
About the Program: Call (603) 862-4344
About Registration: Call (603) 862-7380

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