4th Annual Conference Winning Strategies for
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Agenda and Sessions 8:30-9 a.m.—Registration & Continental Breakfast 9-9:15 a.m.—Conference Welcome 9:15-10:30 a.m.—Concurrent Sessions The Ideal 21st Century Organization— This session will cover the elements of the ideal 21st century organization and what leaders and managers need to do to ensure the successful sustainability of their operations. We will cover the forces driving operating managers to initiative changes that are necessary for performance improvements while keeping their employees engaged with a high level of commitment and energy. The final area explored will be the specific leadership behaviors and actions necessary to maintain a high level of performance at the individual, team, and functional levels of an organization during periods of change and operational transformation. During this session, there will be a few periods where participants will be asked to discuss what their particular organizations are experiencing and if any of the leadership concepts that have been presented are applicable to their operational groups. Presenter: Peter Hughes, M.Ed, is the President and CEO of High Performance Leadership, Ltd. He teaches organizational behavior at UNH's Whittemore School of Business & Economics, has worked as a consultant with companies, and has taught at the UNH Browne Center. The Art of Getting Along—Your People are Your Power Every leader, in every organization or business, has to work with other people in order to succeed. In fact, knowing how to get along with people is a key element in business success. It seems that this should be a simple process: one person sends a message, others receive and understand it, and all is good. In reality, communication and human relationships are much more complex. A few fundamental guidelines, however, can make the process easier and more successful. In order to encourage cooperation and collaboration, we need to listen, understand, adapt, and strategize. Learn how to apply these concepts at work. You will experience less stress AND get better results! Presenter: Tess George, M.A. in Speech Communication, is founder and principal of Speakwell, a communication training firm, focusing on communication skills in the workplace. She has taught a variety of communication classes at many colleges, including Penn State and UMass. With over 20 years' experience in training, teaching, singing, acting and storytelling, she helps participants to reach their communication goals. 10:30-10:45 a.m.-Break 10:45 a.m.-Noon—Concurrent Sessions Strategic Alliance Management: Every year more and more companies are counting on alliances and collaborations with outside entities such as vendors, clients, and related organizations to grow their business. Yet about half of these collaborations fail to create their intended value. To improve alliance results, collaboration skills must be built across the entire organization. If working and collaborating with outside groups, organizations, or companies is part of your job – or if you are interested in learning how to create strategic alliances to enhance your chance of success in today’s competitive business environment, this session will give you the information you need. You'll learn about the different kinds of business relationships that require alliance management capabilities. And you'll also learn practical skills to improve your collaborative style and enhance the success of business alliances. Presenter: Christine Carberry is a Certified Strategic Alliance Professional (CSAP) currently consulting with businesses and organizations interested in building strong collaborations. She has expertise in alliance management, strategic planning, program management, operations, training and development. She also has broad experience in all aspects of the biopharmaceutical industry. She was a leader in advancing Biogen Idec from a biotechnology pioneer to a Fortune 500 company with over $4 billion in revenue. She held the position of Vice President of Program and Alliance Management at Biogen Idec in Massachusetts for the past seven years. Her role spanned leading co-development/co-commercialization alliances, strategic planning and operations, and pipeline management for the entire organization. She previously held many positions in Technical Operations including the start-up of Biogen’s first European manufacturing facility in The Netherlands. She holds a Master's Degree in Innovation and Technology Management from Boston University, Certificates in Management and Biotechnology Strategy from Harvard University, and a Bachelor's Degree in Biochemistry from UNH. Persuasion: Presenting a Winning Argument Do you need to persuade others to accept your ideas? Do you or your team disagree on the best business plan? To get others to buy in, you need a winning formula. This presentation will help you: develop the most persuasive message for your listeners; “sell” the idea effectively; listen to and overcome objections; win your listeners’ support; and maintain a good relationship in the process. You’ll get practical tips and techniques and hear real-life examples that will help you develop this crucial skill. Presenter: Tess George, M.A. in Speech Communication, is founder and principal of Speakwell, a communication training firm, focusing on communication skills in the workplace. She has taught a variety of communication classes at many colleges, including Penn State and UMass. With over 20 years' experience in training, teaching, singing, acting and storytelling, she helps participants to reach their communication goals. Noon-1 p.m.—Buffet Lunch at the Wentworth 1-2:15 p.m.—Concurrent Sessions Flexible Leadership— Using the right style of leadership for the right situation is a concern for everyone in a leadership role. Should I direct, coach, support, or allow my employees to be self-reliant and empowered? How do I know that I am matching the appropriate leadership style for the level of employee competence? This session will discuss how to be a versatile leader. It will also give you tools to improve your conversations with your staff about performance and development, ultimately leading to greater staff competence and higher retention of talented individuals. Presenter: Lynne Richards, MBA, is an author, founder of Leading Generations, a training and leadership development firm, and a member of the National Speakers Assn. She specializes in helping people develop their leadership, supervisory, and training skills. With over 20 years' experience in management and training, she brings a wealth of hands-on, practical experience to the classroom, providing clients with workshops on leadership, supervision, communication, and training design and delivery. Achieving a Higher Level of Employee Engagement Are your employees motivated beyond the normal duties of their job? Do they understand your organization’s vision, their value to the organization, and consistently demonstrate behaviors that support your organization’s interests? This session provides managers and supervisors with important skills to create greater employee and team alignment for the achievement of the organization’s objectives, goals, and success. You’ll learn the importance of investing time in coaching and development to retain your best employees. You’ll also understand how to create an environment of trust and collaboration that allows employees to be engaged and optimizes business performance. Presenter: David Liddell is president and founder of SKYE Business Solutions and an advisor to organizations interested in improving their performance and results. Based on more than 20 years' experience in organizational and business development, he offers an objective evaluation of organizations and their employees as a way of identifying opportunities for increased efficiencies and productivity. Recognizing that employees play a key role in a company's performance, he utilizes his analysis to create customized employee training and development solutions designed to enhance employee performance, leadership skills, team building, strategy planning and organizational development. 2:15-2:30 p.m.-Break 2:30-4 p.m.—Concurrent Sessions Nurturing and Sustaining Exceptional Team Performance During this session, we will explore the foundational elements of the Action Model and how results, efficiency, and esprit coupled with talent and supported by effective leadership can bring a group of employees to a new dimension of success. We will demonstrate how the specific components of the Action Model are the essential DNA elements to long-term success and the creation of a positive operating culture. We will also discuss how areas such as: clarity, trust, shared ownership, collaboration, empowerment, talent, and operating principles can make a significant contribution to a team’s success. You will be asked to profile the characteristics of the best and worst teams that you have been associated with during your professional careers. We will compare your results to the performance characteristics of the Action Model and the role that managers must play to lay the foundation for higher team performance. Presenter: Peter Hughes, M.Ed, is the President and CEO of High Performance Leadership, Ltd. He teaches organizational behavior at UNH's Whittemore School of Business & Economics, has worked as a consultant with companies, and has taught at the UNH Browne Center. Solving Problems Under Pressure—While Maintaining Clarity Solving problems is an integral part of the role of the leader or manager. We all solve problems, sometimes individually, sometimes within groups or teams. Add equal doses of pressure and stress, and clarity in problem solving becomes all the more crucial. In this session you’ll take a brief survey to determine your problem-solving style and learn to identify the problem-solving styles of your colleagues. We’ll discuss how pressure and stress can impact and aggravate the process. We’ll discover strategies to address style differences and ways to achieve greater success in solving the right problems, while reducing your stress. Presenter: Lynne Richards, MBA, is an author, founder of Leading Generations, a training and leadership development firm, and a member of the National Speakers Assn. She specializes in helping people develop their leadership, supervisory, and training skills. With over 20 years' experience in management and training, she brings a wealth of hands-on, practical experience to the classroom, providing clients with workshops on leadership, supervision, communication, and training design and delivery. General Information and How to Register Conference Fee & Refunds What the Cost Includes THIS CONFERENCE IS Be an Exhibitor! Overnight Accommodations For More Information |
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