1-Day Conference
for Managers, Supervisors, and Team Leaders
Managing
The Modern Workplace
in Changing Times
Managing and Adapting to
• The Economy and Changing Labor Market
• Diverse Generations of Workers
• Remote Workers and Projects
Tuesday, June 10, 2008, 9 a.m.-4 p.m. (check-in, 8:30 a.m.)
Elliott Alumni Center, UNH Durham Campus
$270 if registered by May 27 ($295 after May 27)
(includes $20 for meals/breaks/materials/parking)
.6 CEUs, CRN 25780
Special Panel
Managers talk about how their companies tackled these issues. Download a conference brochure
Request a brochure to be mailed to you!
Or Call (603) 862-4234 or email us at professional.development@unh.edu Register Now!
No matter what business or service industry you're in, today's manager must be much more flexible than ever before. The changing economy, new technologies to streamline business operations, remote and virtual business operations, changing organizational structures, and the diverse range of cultures and generations that make up today's workforce require managers and companies to relook at and rethink their operations, as well as the needs and expectations of young and older workers, with a greater understanding of generational differences.
The modern workplace must constantly adapt to change—in the economy, in organizational structure, in mission, and in products and services. How managers adapt to and manage these organizational challenges while remaining innovative and on the cutting edge of their industry will determine how successful their company or organization will be and how long it will survive.
This one-day conference will offer several sessions that examine and discuss these factors that impact the Modern Workplace. This conference will lay the groundwork for you to bring about change within your organization and your scope of influence to address these demanding times.
Agenda, Sessions, and Speakers...
8:30 a.m.—Registration and Continental Breakfast
9:00 a.m.—Conference Welcome
9:15-10:30 a.m.—The Current Economy and Its Implications for the Workplace
This session will document and discuss fundamental changes occurring in the regional economy, with a focus on New Hampshire and its labor market, and some implications for individual organizations and their work environments. Rather than merely repeat conventional analyses, more detailed evidence will be presented, using NH as an example, on how different industries and occupations are affected by key trends in age and gender structure of the work force, as well as developments in the "global labor market" and the supply of foreign-born workers by industry and occupation.
Presenter: Brian J. Gottlob is the Principal of PolEcon Research. For 18 years he has analyzed economic, demographic, labor market industry and public policy trends for private sector, government and not-for-profit organizations. He has completed economic, market, demographic, labor market and policy studies in New Hampshire and 20 states. He is also a Senior Fellow at the Milton and Rose D. Friedman Foundation. Prior to founding PolEcon, Brian was a Vice President for Fiscal and Economic Policy at the Business and Industry Association of New Hampshire.
10:30-10:45 a.m.—Break
10:45 a.m.-Noon—Organizational Structure and Departmental Configurations
that Enhance Resilience, Flexibility, and Adaptability
Given today's complex and fast-changing global economy, no matter what business or service you're in, as a manager in the modern workplace you and your staff must be able to adapt quickly and effectively, sometimes having to make difficult decisions with limited information, resources, and time. The structure of your organization or department is key to how well you and your staff will be able to function, adapt, and respond. This session will focus on organizational and departmental structures that can improve the capability of your organization to weather a storm or seize critical opportunities. You'll look at how organizational structure relates to both the business environment and work behavior. You'll examine the major management problems or parameters that structure addresses or should address. You'll discuss the relationship between organizational culture and organization or departmental design. And you'll build a leadership "toolbox" to both construct and change organizational and department configurations to be resilient, flexible, and high performing.
Presenter: Richard Saavedra, Ph.D. in Organizational Psychology, is an associate professor of management at UNH's Whittemore School of Business and Economics, where he teaches in the Executive MBA program and the Master of Technology program in Seoul, Korea. His primary research interests include social comparison and social influence process in work groups, mood in groups and organizations, and the design and leadership of organizations and work teams. He has has been a frequent presenter and published numerous articles about work groups and organizations, including: "Extinguishing Candles and Kindling Fires: The Wind of Mood Contagion in Work Groups", in the book, Research Companion to Emotions in Organizations (in press); "The Contagious Leader: Impact of the Leader's Mood on the Mood of Group Members, Group Affective Tone, and Group Processes" in the 2005 Journal of Applied Psychology. He has also conducted research on organizations and groups, including a study on "Social Exchange and Emotional Investment in Work Groups." He has consulted to companies and organizations across the United States. Prior to joining the UNH faculty, he was on the faculty of the University of Michigan for several years. To see his complete vitae, click here.
Noon-1:15 p.m.—Lunch and Panel Discussion in the Alumni Center
After lunch, hear first-hand from a panel of managers about the shifts and challenges they see in the Modern Workplace. Among the panel members will be:
• David Wile, Director, Business Process Improvement, Centre of Excellence - Quality & Operations, Liberty Mutual Group I/S
• Cheryl Strong, Director of Human Resources, Hutchinson Sealing Systems
• Clair Gruenfelder, Human Resource Director, Mt. Washington Resort
(Additional panel members may be included.)
1:15-2:30 p.m.—Benefits and Challenges of Working in Teams
Designing Teams to Function at their Highest Capacity—
Whether Remote, Virtual, Local, or International
Work teams and task forces are a permanent fixture of the organizational landscape of the 21st century. In this session, we consider important design principles for group work to improve both the experience of group life as well as the effectiveness of products or services. Cutting-edge research concerning critical topics such as leadership, diversity, virtual teams, decision-making, mood contagion, and work design will be highlighted and contrasted with commonly held opinions and attitudes regarding group behavior. You'll consider why this work form has become so prominent in the modern workplace, and look at the work groups you currently have or need to construct. If teams or groups are a component of your organization are they a response to outside influences? Are they being used: (1) to improve how your organization processes business information, (2) to address coordination issues especially relating to innovation, or (3) to control and motivate employee behavior? What do you consider to be the "essence" of group work? Have you encountered problems relating to group functioning such as social loafing or conflict? Answering these questions and analyzing team design and group work in a broader way will help you create or rebuild teams or group work to most closely relate to your business objectives.
Presenter: Richard Saavedra, Ph.D. (see previous bio)
2:30-2:45 p.m.—Break
2:45-4:00 p.m.—Managing and Motivating a Multiple Generation Workforce
One of the most important and prevalent factors affecting the modern workplace is the diversity of age of workers--from new young workers to baby boomers to individuals on the verge of retirement. In an interesting--and challenging--twist on the multi-generational workforce, you now have the potential of having four generations in your workforce, with each generation having its own expectations, habits, work styles, and beliefs. This session will delve into ideas and innovations to handle the attitudes, meld the differences, and mold the generations into a cohesive and productive team. You'll consider each generation and look at how their motivations and behaviors are different, what works and doesn't work, what they respond to and what they don't. You'll look at how to influence their behavior and increase their motivation, as well as examine modes of operation that may need to change within your organization to be able to draw out the best of each generational worker.
Presenters: Frances Lefavour and Susannah Chance
Fran Lefavour has 25+ years of experience in Human Resources. She started FPL Services, a Human Resource consulting firm in 1991. In 2000 she merged her business with Leddy HR, and is on staff with Leddy HR. She served as Vice Chair of the Business and Industry Association Human Resource Committee, served on the NH Department of Labor Workers' Compensation Appeals Board, Wage & Hour Appeals Board, Public Employee Relations Board, and NH Job Training Council. She is currently a member of the Anthem Blue Cross/Blue Shield Advisory Board.
Susannah Chance, MBA, SPHR, is Vice President of Human Resources of Work Opportunities Unlimited, Inc. and Leddy Group. As VP of HR, she is responsible for overseeing the HR function, including legal compliance for the company's operations in Maine, New Hampshire, Vermont, Massachusetts, Rhode Island, Maryland and Florida. She is also Vice Chair of the Business & Industry Association's Human Resources Committee and is a member of the NH Workers' Compensation Classification and Rating Appeals Board.
Conference Fee & Refunds
Cost is $270 if registered by May 27 ($295 after May 27). Refunds, less a $25 processing fee, will be given if written cancellation is received at least 10 business days prior to the conference.
Conference Location
The Elliott Alumni Center is located on the UNH Campus in Durham at 9 Edgewood Road. Reserved parking will be at the Center. You will receive a parking permit and directions with your registration confirmation
What the Cost Includes
Cost includes materials and handouts, continental breakfast, lunch, coffee breaks, and parking. Cost does not include overnight lodging. You will receive .6 CEUs (continuing educ. units) which will be recorded on an official transcript at UNH, attesting to your professional development.
Forms of Payment
• Check or money order (payable to UNH)
• VISA, MasterCard, Discover, Debit Card, USNH Pcards
How to Register (Refer to CRN 25780)
• On the Web. Click here.
• By Phone. Call (603) 862-2015 or (800) 313-5327 with VISA, MC, Discover.
• By Fax. Fax the registration form with credit card info to (603) 862-0655. Click here for a pdf registration form.
• By Mail. Mail the registration form with payment to UNH, Registration Office, 11 Garrison Avenue, Durham, NH 03824. Click here for a pdf registration form.
Overnight Accommodations
Overnight accommodations are not included in the conference fee. If you wish to reserve lodging, we recommend the New England Center on the Durham Campus. For reservations, call 1 (800) 590-4334 or visit their website at:
www.newenglandcenter.com
For More Information
About the Seminar: (603) 862-4234
About Registration: (603) 862-2015 or 1 (800) 313-5327 Download a conference brochure
Request a brochure to be mailed to you!
Or Call (603) 862-4234 or email us at professional.development@unh.edu Register Now!
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